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What We Treat How It Works?

Prescription medication
via text messaging.

Only medication listed below
can be prescribed.

$30 flat fee.
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Prescription medication via text messaging.

$30 flat fee. Only medication listed below can be prescribed.

How it works?
  1. Choose the medication we can prescribe you from the list
    *Be sure you aware of potential side effects of the medication
  2. Create an account and leave a text message to a doctor
    *Doctor will review your information within 1 hour
  3. We will let you know that we are sending the medication to your pharmacy
  4. We charge your card $30 fee.
    *No insurance accepted by us for text messaging service.
  5. You can pick up the prescription using your insurance.
What is included in that $30 fee?
  • Sending a prescription for the medication to the pharmacy of your choice electronically.
  • Getting prior authorization or approval for the medication, if necessary, from your insurance company
Can I request any medication I want?
No. We can treat only a limited number of conditions via text messaging service: UTI, cold sore, hypothyroidism, hair loss, ED (erectile dysfunction), and BCP (birth control pills). If you need a prescription for anything else, please choose our telehealth or voice phone services.
Can I get the prescription sent to any pharmacy?
Yes, we can send it to any pharmacy in USA. You need to tell us in advance which pharmacy you choose. We need a pharmacy phone number and street address.
How long will it take to get my prescription?
We will send it right away. The rest depends on your pharmacy. Generally, it takes about 1 hour for the medication to be readied for pick-up.
Can I get my money refunded?
Once the prescription is sent electronically by us, fees are not refundable, even if you choose not to buy the medication.

Lab referral service

$30 flat fee. We can give you a referral for the labs that listed below only. For all other testing types doctor evaluation is necessary.

How does it work?
  • You request the test that you need to have done.
  • We will give you a referral to any lab of your choice.
  • We can advise you on the best ‘in-network’ lab for your particular insurance
  • If you are uninsured, we can refer you to Quest Diagnostics. They will charge you only Medicare schedule fees (lowest amount possible) because we have an account with them.
How much is the charge for lab referrals?
We charge a $30 flat fee that includes the lab referral and interpretation of the test.
Do I need to pay extra for the actual lab test?
If you have insurance:
Health insurance usually covers the testing. But it still depends on your health insurance plan. We can help you by choosing an in-network lab or you can call your insurance company yourself for that information.

No insurance:
Yes, if you do not have insurance.
For uninsured people, we negotiated a very low price at Quest Diagnostic labs.
They will charge you a Medicare schedule fee for that test (the lowest price possible).
You need to let us know in advance that you are paying ‘out of pocket’ so that we can stamp the requisition as UPP (uninsured private patient).
What is included in the referral fee?
Giving a referral, interpretation of the test results and sending the customer a copy of the test results
How am I getting my results?
We will release the report to you or to the specialist of your choice
How soon do test results usually come back?
It depends on the lab and the specific test but in general they are available in 2-3 business days.
Cholesterol

Cholesterol

Hepatitis A

Hepatitis A screening

Hepatitis B

Hepatitis B screening

Hepatitis C

Hepatitis C screening

Specialist referral

We can give you a referral to any specialist of your choice. The cost is $30.

How does it work?
  • You need to tell us via text message which specialist you want to see and why.
  • You get information on the doctor that you want to visit: Name, address, specialty, phone number and provide it to us.
  • We will do online or prescription referrals based on your insurance requirements.
  • We do not provide specialist names unless you live in NYC. But we can do referrals to any specialist you choose in the US.
Can I get a referral to any specialist?
Yes.
Do you recommend specialists?
No, unless you want a specialist in NYC. Otherwise you need to find and choose your own.
What is included in the $30 fee?
Open referral, prescription or the electronic version depending on your insurance requirements

Imaging referral via texting services

Imaging referral cost is $30 flat fee that will be charged if referral was successful.

How does it work?
  • You request a referral for specific test prior to seeing a specialist
  • We will send you or your imaging facility of choice a paper referral by fax. If your insurance requires prior authorization, we will get it for you.
  • You get the testing done
  • We will release your test results to you
Who can get a referral?
You can get referral to any imaging services for an existing condition before seeing a specialist.
Who cannot get a referral through text messaging service?
If you have a new symptom or need treatment, text message imaging referral is not for you. You need to be evaluated by a doctor via telemedicine or phone consultation services.
What imaging services referrals I can get?
You can get referral to any imaging services such as: MRI, CT scan, Ultrasound, X-rays and many more, for pre-existing conditions.
What is included in the $30 fee?
The fee of $30 will include writing a referral, obtaining prior authorization, and releasing your results to you and your specialist.
Is imaging going to cost me extra?
Yes. However, most health insurances cover the imaging if it’s medically necessary for your current condition.
Do you offer referral to imaging services?
Yes, but only if you live in NYC. Otherwise we can write you a referral that is accepted anywhere in USA, but you need to find a local imaging facility.
Can I get a refund if a referral was not used?
No. Referral is considered successfully completed if you have the option to follow up on it and go for the study.
We issue the refund only if we cannot get prior authorization through your insurance.
If it is your choice not to proceed with a study after the referral is given, the fee is not refundable.
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